This is the official page where you can raise any grievances that you may have about BYJU'S learning programs.
Note: For general information about our programs, raising refund requests or providing any feedback, kindly refer to our Customer Center page instead. Similarly, to raise a complaint, kindly refer to our Complaints Resolution page.
As a Founding Member of the India EdTech Consortium (IEC), a self-regulatory body, BYJU’S promises a resolution of your grievance within 15 days by our dedicated team.
Please write to us at grievance.redressal@byjus.com to register your grievance.
At BYJU'S, we strive to address and resolve issues in the shortest possible time and in the most seamless way. We aim to deliver the best learning experience and level of service to each and every student.
Grievance Team:
Sunitha Krishnan (Grievance Head)
Mathew Thomas (Compliance Officer)
