UGC to launch student grievance redressal platform "e-Samadhan"

| Last Updated | August 29, 2022, 19:05 IST
UGC came to this decision of launching a single window facility, so that candidates can raise all their issues without any confusion. Deadlines have been set to increase the efficiency and speed of resolving the issues. E-Samadhan portal: Through various media reports, it has come to light that the University \ Grants Commission is planning to launch a student grievance redressal platform called "e-Samadhan". The UGC online students grievance redressal portal will be launched by next week in order to address all the issues that are being faced by students.   The UGC e-Samadhan portal can be used by students for both teaching and non-teaching issues. As per the information released, the commission has decided to set deadlines to solve candidates' problems. A deadline of 10 days has been set to solve student-related problems. In the case of teaching and non-teaching issues, the deadline has been set for 15 days. In the case of university or college related issues, a time limit of 20 days has been given.   The UGC has taken this decision to help nearly 38 million students. The results for CUET-UG and various other entrance examinations for engineering and medical courses are still pending. The recent increase in technical glitches has led to this delay.   The admission process of various other colleges which are not affiliated with CUET-UG has been completed already. Candidates who have taken admission to universities which are outside the ambit of CUET-UG but have appeared for the examination have the flexibility to withdraw their admission after CUET-UG results are announced.   Candidates will have time till October 31, 2022, to withdraw their admissions. In case a candidate withdraws his/ her admission then the university will have to refund their fees and return the original certificates as well.

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