An individual is working in an MNC as a Chief Operating Officer. At what level of management is he/she working? Also explain any five functions of that level.

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Solution

He is working at the top level management. Functions performed by him at that level are:
(i) Co-ordination of the activities of different departments.
(ii) Formulation of the overall organisational goals and strategies for their achievement.
(iii) To be responsible for all the activities of the business and for its impact on the society.
(iv) Fix the authority and responsibility in the organizational hierarchy.
(v) Directing all the other departmental heads regarding how to perform the work and get it done timely.

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