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Question

Explain briefly any three personal barriers to communication.

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Solution

The three personal barriers to communication are :

(i) Lack of confidence of superior in his subordinates: If superiors have no confidence and trust in their subordinates, then they pay no attention to their advice, opinion or suggestions.

(ii) Lack of incentives: If there is no incentive for communicating new ideas, then subordinates may not take initiatives to give suggestions, e.g. if there is no reward given for giving some good suggestion, then employees will take no initiative to give good suggestions.

(iii) Fear of authority: Some superiors may modify feedback going from lower-level employees. This may be done especially if the feedback is a complaint directed against the superior. The dishonest superior may block complaints reaching to senior management in order to prevent the challenge to his authority. In other words, sometimes superiors conceal and hide information if they have fear of losing their authority over the subordinates.


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