Manoj is working as a supervisor in Galaxy Ltd. He listens to workers suggestions and grievances. He rewards the workers for good suggestions and handles the grievances timely. He insists on the free flow of communication to solve the conflicts between management and workers. While scheduling the duties, he also consults the workers. Which of the following are the functions performed by Manoj as a supervisor?

Motivation

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Communication

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Maintaining group unity

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All of the above

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Solution

The correct option is D
All of the above

Motivation, communication, and maintaining group unity are all functions performed by Manoj as a supervisor.

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Q. Manoj is working as a supervisor in Galaxy Ltd. He listens to worker's suggestions and grievances. He rewards the workers for good suggestions and handles the grievances timely. He insists on free flow of communication to solve the conflict among management and workers. While scheduling the duties, he also consults the workers.
Explain functions performed by Manoj as supervisor by quoting lines from the above paragraph.

Q. The workers of 'Vyann Ltd.' are unable to work on new and hi-tech machines imported by the company to fulfil the increased demand. Therefore, the workers are seeking extra guidance from the supervisor. the supervisor is overburdened with the frequent calls of workers. Suggest how the supervisor, by increasing the skills and knowledge of workers, can make them handle their work independently?

Also state any three benefits that the workers will derive by the decision of the supervisor.

Q. The manager of Alpha Ltd. is very efficient and effective and makes sure all the employees and workers in his team perform the task on time with minimum cost. His main focus is on cost cutting so he never listens to the demand of workers for increasing wages. He even gives no opportunity to the worker for promotion. As a result workers started becoming frustrated and are disheartened all the time.
(a) Which objective of management could not be achieved by the manager
(b) State other two objectives of management
(c) State any one value ignored by the manager.

Mr. Gupta is a production manager at Shiv Hari Textile Ltd. He is not able to communicate and provide guidance to workers of the factory due to an overload of the work and is unable to be attentive towards his workers. So he decided to appoint a person who will be able to spend more time with the workers.

(i) Which barriers of communication can you identify with Mr. Gupta?

(ii) Identify which function of directing helps the production manager, Mr. Gupta to reduce his workload?

(iii) What role will the appointed person play?

(iv) How will the newly appointed person act as a link between management and workers?

Q. Suggest which element of directing is suitable under following situations and why?
(i) Workers are always unwilling to take up any kind of work. Due to rise in demand firm wants them to cooperate to meet pending orders. The supervisor is finding it difficult to cope with this situation.
(ii) Workers of a factory are going to production manager for guidance and information; as a result he is overburdened with the work. Advise him with which function of directing he can reduce his work load.
(iii) In an organisation employees hesitate to express their feelings and suggestions. They do not take initiative to express their problems and suggestions.

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The correct option is D All of the above Motivation, communication, and maintaining group unity are all functions performed by Manoj as a supervisor.

The correct option is D
All of the above

Motivation, communication, and maintaining group unity are all functions performed by Manoj as a supervisor.