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Question

Manuj bought a packet of chips from a local shopkeeper and found that the ingredients given on the label were not legible. He complained about it to the company. The company sent a written apology stating that they will make sure that existing packets are withdrawn from the market and new packets with legible labels are soon made available. State the consumer right which Manuj exercised. 


Solution

Manjul exercised Right to be informed.
Explanation: In this scenario, Manjul could not see the ingredients used in chips as they were not legible. Since, a consumer has the right to be completely informed regarding the quality, quantity, price, ingredients, weights, etc., of goods as services, he exercised this right.

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