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Question

Neeraj Gupta started a company 'YoYo Ltd'. with ten employees, to assemble economical computers for the Indian rural market. The company did very well in its initial years. As the product was good and marketed well, the demand went up. To increase production the company decided to recruit additional employees. Neeraj Gupta, who was earlier taking all decisions for the company, had to selectively disperse the authority. He believed that people are competent, capable and resourceful and can assume responsibility for effective implementation of their decisions. This paid off and the company was not only able to increase its production but also expanded its product range with different features.
(a) Identify the concept used by Neeraj Gupta through which he was able to steer his company to greater heights.
(b) Also explain any three points of importance of this concept.

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Solution

(a) The concept used by Neeraj Gupta through which he was able to steer his company to greater heights is decentralisation.
(b) The following is the importance of decentralisation:
(i) Greater motivation: Decentralisation improves the morale and motivation of subordinates which is reflected in better work performance.
(ii) Develops managerial talent for the future: As a result of decentralisation, employees get more opportunities to develop new skills. It makes them better future managers.

(iii) Quick decision-making: Decentralisation in an organisation, provides more freedom to lower level managers to take their own decisions. There is no need to get approval from higher level. It helps in quick and better decision-making.


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