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Question

Three Marks Question:
What is meant by 'Motivation'? Explain Maslow's need hierarchy theory of motivation.

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Solution

Motivation is the method of inspiring employees to work hard for the achievement of the organizational goals.
Maslow has developed a classification of human needs known as Hierarchy of Needs. Accordingly, human needs can be classified into five categories. They are as follows:
  1. Physiological needs
  2. Safety needs
  3. Social needs
  4. Esteem needs
  5. Self-actualisation needs

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