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Question
Which app has been launched by the Ministry of Railways to expedite & streamline passenger grievance redressal? [June 2018]
Which app has been launched by the Ministry of Railways to expedite & streamline passenger grievance redressal? [June 2018]
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Solution
The correct option is A Rail Madad
Piyush Goyal, the Union Minister of Railways & Coal, has launched two new mobile apps – ‘Rail Madad’ and ‘Menu on Rails’ – to ease the travelling experience of the commuters. The Rail Madad app is aimed at expediting & streamlining passenger grievance redressal while the ‘Menu on Rails’ app will allow passengers to check the list of meals and beverages served on all type of trains and their prices. The Rail MADAD (Mobile Application for Desired Assistance During travel) app allows passengers to lodge complaints through mobile app/web platform and enables them to check real-time feedback on the status of redressal of their complaints.
Piyush Goyal, the Union Minister of Railways & Coal, has launched two new mobile apps – ‘Rail Madad’ and ‘Menu on Rails’ – to ease the travelling experience of the commuters. The Rail Madad app is aimed at expediting & streamlining passenger grievance redressal while the ‘Menu on Rails’ app will allow passengers to check the list of meals and beverages served on all type of trains and their prices. The Rail MADAD (Mobile Application for Desired Assistance During travel) app allows passengers to lodge complaints through mobile app/web platform and enables them to check real-time feedback on the status of redressal of their complaints.
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