The concentration of authority at one level is called ______.

(a) Delegation
(b) Decentralisation
(c) Accountability
(d) Centralisation

Answer (d) Centralisation

Explanation: Centralisation alludes to an arrangement whereby the decision-making powers are given to a couple of leaders at the highest point of the hierarchical construction. Decisions are made at the top and imparted to the lower level of management for execution.

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