Revision Notes For Class 12 Business Studies Chapter 12 Consumer Protection

Consumer Protection is a chapter that is designed to create a sense of awareness among the students regarding the fraudulent activities that consumers might come across. This chapter comprises of a vast concepts – meaning of consumer and consumer protection, who can file a complaint? – a consumer, any registered consumer association, the central government or any of the state government, 3 tier judicial machinery to provide protection to the consumers, consumer rights and responsibilities, ways and means of consumer protections, relief available, rule of consumer organisation, rule of press, rule of universities and press.

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