Revision Notes For Class 12 Business Studies Chapter 7 Directing

Directing is the chapter that educates students the significance of instructing, motivating and inspiring the employees in the establishment. This chapter comprises of various vital concepts – meaning and definition of directing, characteristics of directing, importance of directing, principles of directing, elements of staffing there are 4 main elements of directing, supervision – role of supervisor, importance of a supervisor, motivation, interrelated terms of motivation, characteristic features of motivation, importance of motivation, need hierarchy – financial incentives, perks / fringe benefits / perquisites, leadership – features of leadership, different styles of leadership, importance of leadership, communication, communication process.

Frequently asked Questions on CBSE Class 12 Business Studies Notes Chapter 7: Directing

What is ‘Hierarchy’?

The definition of hierarchy is a group of people or things arranged in order of rank or the people that rank at the top of such a system.

What are the features of ‘Leadership’?

1. Optimism.2. Ability to Make Difficult Decisions. 3. Ability to Delegate.4. Must be Approachable.5. Integrity.6. Humility. 7. Transparency. 8. Authenticity.

What is the role of a ‘Supervisor’?

The supervisor’s overall role is to communicate organizational needs, oversee employees’ performance, provide guidance, support, identify development needs, and manage the reciprocal relationship between staff and the organization so that each is successful.

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