MCQs on Total Quality Management
Solve Total Quality Management Multiple-Choice Questions to prepare better for GATE. Learn more about Total Quality Management and Total Quality Management MCQs by checking notes, mock tests, and previous years’ question papers. Gauge the pattern of MCQs on Total Quality Management by solving the ones that we have compiled below for your practice:
Total Quality Management Multiple-Choice Questions
1. Which of these do NOT belong to the Crosby’s Quality Vaccine’s five sections?
a. Operations
b. Communication
c. Conformance
d. Policies
Answer: (c) Conformance
2. ____________ refer to the customer needs that help in keeping a company in the market.
a. Excess Needs
b. Excitement Needs
c. Basic Needs
d. Performance Needs
Answer: (d) Performance Needs
3. ____________ refers to the operational definition of goals.
a. Objectives
b. Action Plans
c. Target
d. Plans
Answer: (a) Objectives
4. Which of these is neither a physical nor an objective factor for performance appraisal?
a. Friendliness
b. Efficiency
c. Amount of work
d. Attendance
Answer: (a) Friendliness
5. The Four R’s of a Total Improvement was given by whom?
a. Deming
b. Jack L. Huffman
c. Taguchi
d. Crosby
Answer: (b) Jack L. Huffman
6. Which of these is the primary idea behind the concept of multiple sourcing?
a. Lower costs
b. Better service
c. Higher costs
d. Better quality
Answer: (c) Higher costs
7. Which of these does NOT amount to a tangible gain of the quality circle?
a. Better housekeeping
b. Attitudinal changes
c. Greater cost-effectiveness
d. Increased profitability
Answer: (b) Attitudinal changes
8. We also call specification limits to be a product’s _________________.
a. Median
b. Mode
c. Allowances
d. Tolerances
Answer: (d) Tolerances
9. Which of these does NOT happen to be one of the new seven management tools?
a. Histogram
b. Matrix Diagram
c. Tree Diagram
d. Affinity Diagram
Answer: (a) Histogram
10. Which of these is the odd one out according to the data inputs needed to prepare an FMEA?
a. Reliability data
b. Product & process specifications
c. Quality engineer
d. Customer priority data
Answer: (c) Quality engineer
11. Which of these does NOT refer to an emotional-based method to increase innovation?
a. Lateral Thinking
b. TRIZ
c. Synectics
d. Brainstorming
Answer: (b) TRIZ
12. ____________ refers to the Six Sigma model that we use for the improvement of the existing product/process.
a. DMAAX
b. DMADV
c. DMAAD
d. DMAIC
Answer: (d) DMAIC
13. Which of these does NOT refer to a phase involved in the QFD process in product development?
a. Statistical Planning
b. Product Planning
c. Production Planning
d. Process Planning
Answer: (a) Statistical Planning
14. What would be the availability if the downtime is 60 minutes and the loading time is 400 minutes?
a. 87%
b. 85%
c. 83%
d. 81%
Answer: (b) 85%
15. The Rajiv Gandhi National Quality Award is given by which of these organizations?
a. PFRDA
b. IRDAI
c. SEBI
d. BIS
Answer: (d) BIS
16. Which of these ISO 14000 series standards consist of the guidelines of the Environmental Performance Evaluation?
a. ISO 14004
b. ISO 14001
c. ISO 14031
d. ISO 14010
Answer: (c) ISO 14031
17. What would be the individual reliability if the reliability of the system of five robots is 0.95 in a production line?
a. 0.6535
b. 0.8143
c. 0.9354
d. 0.9897
Answer: (d) 0.9897
18. Which of these does NOT refer to one of the principles of JIT manufacturing?
a. MRP
b. Total Quality Management
c. Supplier Management
d. Production Management
Answer: (a) MRP
19. Which of these refers to the ‘autonomation’ term?
a. 5S
b. Andon
c. Jidoka
d. Poka-Yoke
Answer: (c) Jidoka
20. Which of these refers to a real-world asset or product’s virtual representation?
a. 5S
b. Digital Twin
c. Andon
d. Poka-Yoke
Answer: (b) Digital Twin
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