The Indian Post Payment Bank released the notification for the following vacancies:
- Manager
- Senior Manager
- Assistant General Manager
- Deputy General Manager
- DGM – Program/Vendor Management
- Chief Compliance Officer
- Internal Ombudsman
Each have their own eligibility criteria. Some of the vacancies are also categorised under officer and contractual basis. That being said this article will give details about IPPB Exam Eligibility.
About Indian Post Payment Bank
India Post Payments Bank, abbreviated as IPPB, is a division of India Post which is under the ownership of the Department of Post, a department under Ministry of Communications of the Government of India. Opened in 2018, as of January 2022, the bank has more than 5 crore customers.
India Post Payments Bank Limited (IPPB) has been setup under the Department of Post, Ministry of Communications with 100% equity owned by Government of India having presence all over India which aims to utilize all of India’s 1,55,015 post offices as access points and 3~Lakh Postmen and Gramin Dak Sewaks (GDS) to provide doorstep banking services.
IPPB is leading the next revolution of banking and financial literacy and this new model will pave the way for India’s largest banking network to reach each and every corner of the nation
Candidates preparing for the Bank exams can find the following links useful |
Eligibility Conditions for Indian Post Payment Bank Exam
The posts for which the vacancies are available are as follows:
- Manager
- Senior Manager
- Assistant General Manager
- Deputy General Manager
- DGM – Program/Vendor Management
- Chief Compliance Officer
- Internal Ombudsman
The eligibility criteria fro each is based on the following:
- Age (as on as on 01-09-2022)
- Post Qualification Work Experience in Officer Cadre
- Minimum Educational Qualification
Each position has their own eligibility criteria which will be explained in detail:
Post Qualification Work Experience and Age Criteria for Indian Post Payment Bank | ||
Post/ Designation | Age
(as on 01-09-2022) |
Post Qualification Work Experience in Officer Cadre |
Manager | 23 to 35 years | 3 Years |
Senior Manager | 26 to 35 Years | 6 Years |
Chief Manager | 29 to 45 Years | 9 Years |
Assistant General Manager | 32 to 45 Years | 12 Years |
Deputy General Manager | 35 to 55 Years | 15 Years |
DGM – Program/Vendor Management | 35 to 55 Years | 15 Years |
Chief Compliance Officer | 38 to 55 Years | 15 Years |
Internal Ombudsman | Not more than 65 years | —– |
The above designations were for the officer cadre. The job description and the minimum educational qualification for regular vacancies are as follows:
Job description and Minimum Eligibility Criteria for regular vacancies in Indian Post Payment Bank 2022 | |||
Functions | Position | Job Description | Minimum Eligibility Criteria |
Information Technology | AGM
(Enterprise/ Integration Architect) |
1. Define the target architectures, and the
roadmaps and timescales for these architectures to ensure the most effective use of technology and digital services while delivering the required business outcomes. 2. Review and integrate all application requirements, including functional, security, integration, performance, quality and operations requirements. Provide input into final decisions regarding hardware, network products, system software and security. 3. Will work on Target Architecture for digital banking and insurance services using Micro services, API framework, Dev Ops, Cloud Native. 4. Validate & oversee the system integration plan created together with the Solution Architect, head Program Manager and Product teams. 5. Manage the execution of technical integration points between various parties including the group entities and third parties |
1. Bachelor of Engineering/Bachelor of Technology in
Information Technology or Computer Science/MCA. Candidate with MBA/ Post Graduate Degree in Information Technology or Computer Science will be given preference. 2. The Open Group Architecture Framework (TOGAF)/ PRINCE2 Certification is mandatory. 3. Minimum 12 years of experience in Officer cadre in IT as a Technology Architect. (of which) 3 years in banking/Insurance industry on Cloud Architecture/ API frame work/Open Banking/Micro Services/Payment Systems modernization/ SaaS based software industry is mandatory. |
Information Technology | Chief Manager
(IT Project Management) |
1. Develop a detailed project plan to monitor and track progress.
2. Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques. 3. Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility. 4. Ensure that all projects are delivered on-time, within scope and within budget. 5. Establish and maintain relationships with third parties/vendors. 6. Manage a team of IT managers |
1. Bachelor of Engineering/
Bachelor of Technology in Information Technology or Computer Science. 2. Candidate with MBA/Post Graduate Degree in Information Technology or Computer Science will be given preference. Note: Project Management Professional (PMP) Certification is Mandatory Post Qualification Work Experience: Minimum 9 years of experience in Officer Cadre in IT. (of which) 3. Minimum 5 years of experience in the Banking or Financial Services or Insurance industry is mandatory |
Products | AGM –
Business Solution Group |
Responsible for end–to-end project
management and work towards delivering simplified solutions and providing round the clock support to all users/functional units across the Bank. 2. Providing technical leadership and specialist skills during implementation jointly with Product & Technology team. 3. Job Role will include coordination with various departments/Users, Product team, Ops, IT, System Integrators, Vendors etc. to execute projects as per requirement. 4. Understanding business requirement and converting into detailed system requirements (FSD) for Development, Testing, Implementation 5. Relationship management & engagement with appropriate industry organizations such as NPCI, IDRBT, RBI, UIDAI and other such bodies for product development, integrations and testing related activities. 6. The role will also include customer facing activities and technical ownership of major client specific customization projects. 7. Act as Gatekeeper for all system builds, change requests and overall project Management. 8. Continuously evaluate and update the existing processes with the view of delivering operational excellence. 9. Prepare user guides and train users on newly developed systems. 10. Lead a team of team of highly dedicated professionals working as Analysts/SMEs who will work towards delivering simplified solutions. The position will report in to the Head of Products for the Bank. |
Minimum Educational
Qualification: MBA in Sales/ Marketing. Post Qualification Work Experience: Minimum 12 years of experience in officer cadre in direct Product Management/ Development / Product Technology / Business Solutions / Project Management & Implementation role related to Core Banking Systems and Payments systems covering Card Issuance, Acquiring and/or relevant products like UPI, AEPS, BBPS, Remittances should be conversant with industry grade use cases and must have handled Fintech Alliances. Preference will be given to candidates having direct exposure/work experience in in Banks/Payments network such as NPCI, MasterCard, Visa, Fintechs managing the above mentioned products |
Products | Chief Manager
– Retail Products |
Define and implement the Bank’s vision for
Customer engagement through the development of relevant and innovative product. 2. Responsible for designing and developing the IPPB retail product offering covering various Products such as IMPS, UPI, AEPS, BBPS, Prepaid Cards, Remittances (Domestic & International), Bharat QR 3. Manage the product development lifecycle by working closely with other members in the product & sales teams and ongoing upgrades and improvisations. 4. Direct responsibility to manage the Product P&L for the Bank for portfolio of existing & future products assigned. 5. Relationship management and engagement with payment networks/industry bodies/regulators such as NPCI, MasterCard, Visa, RBI amongst others. 6. Support research, market evaluations, customer feedback assimilation, industry trends to continuously identify opportunities for evolving and refining the product. 7. Continuously evaluate and update the existing processes with the view of delivering Operational excellence. 8. Comprehend the customer insights to make informed decisions about the existing product portfolio and as an input into the new product development. Execute analytical/modelling scenarios using appropriate tools and with reasonable assumptions (e.g., business cases, synergy estimations, workforce planning) 9. Develop product offerings and engagement model that transcend the full range of customers from urban to rural. |
Minimum Educational
Qualification: Any Graduate with MBA or equivalent Post Qualification Work Experience: Minimum 9 years of experience in Officer Cadre in a Bank/ Financial Institutions of which minimum 4 to 5years in direct Product Management/Development role Process, Policies and SOPs related to Retail/Digital Banking products like Card Issuance, Acquiring and/or payment products like UPI, AePS, BBPS and Remittances. Should be conversant with industry grade use cases and must have handled Fintech alliances. Preference will be given to candidates having direct exposure/work experience in in Banks/Payments network such as NPCI, MasterCard, Visa managing the abovementioned products |
Operations | AGM (Operations) | 1. Candidate should be Subject Matter/Domain
Expert of Payment Systems, Settlement and Reconciliations Process. 2. Should have sound knowledge and expertise in handling Settlement and Reconciliation for various Payment systems like RTGS, NEFT, UPI, Rupay, NFS, POS, AEPS, NACH, CTS, PFMS, APBS, BBPS, Micro -ATM, NETC, Insurance related Third Party Products and other major card schemes. 3. Work closely with respective stakeholder (Internal and External) to manage/resolve Technical /Business declines, chargebacks, customer complaints/ disputes. 4. Timely submission of reports to various entities like NPCI, RBI, IBA etc. 5. Transition of bank customers from Conventional channels to Digital channels of the Bank for better customer experience. 6. Ensuring Regulatory Compliance and embedding Govt. agenda in all systems, processes and products. 7. Basic Knowledge in AI/ML and Automation. 8. Handling of Internal and external Audits. 9. Ensure timely knowledge sharing and training digital best practices with Operations team |
Minimum Educational
Qualification: Graduate in any discipline. Note: 1.CAIIB Certification is preferred. 2.Candidate with Post Graduate Degree in Finance/ Commerce will be preferred. Post Qualification Work Experience: Minimum 12 years of experience in Banking Operations/ Financial Services/Payment Systems industry is mandatory. (of which) Minimum of 6 years of experience must be in heading/managing the Payment Domain and Reconciliations. |
Operations | Operations (Senior Manager) | 1. Assist in GM (Branch Operations) in monitoring the branch operations
2. Prepare reports and analysis and provide support to GM (Branch Operations) in reviewing performance of branches 3. Oversee sales activities undertaken by the field team. 4. Manage Account Opening Processes with strong understanding of Risk and Compliance Process as outlined by Regulators 5. Settlement and Reconciliation of all Payment Systems 6. Able to lead teams across multiple product and processes in back office. |
Minimum Educational
Qualification: Graduate in any discipline. Candidate with Post Graduate Degree in Finance/ Commerce will be preferred. Note: CAIIB Certification is preferred. Post Qualification Work Experience: Minimum 6 years of experience in banking or financial Servicesindustry is Mandatory. (of which) Minimum 3 years of experience in managing branch operations in a Bank operating in technology environment is mandatory. |
Risk Management | Chief Manager (Fraud Monitoring) | Support in development of required fraud
infrastructure and process to enable internal and regulatory fraud reporting. 2. Develop detailed reports and dashboards of fraud monitoring. 3. Co-ordinate with functions to make sure the fraud control measures are in place. 4. Develop key performance indicators for various functions. 5. Assist in monitoring of fraud risks related incidents. 6. Report Fraud management system alerts. 7. Coordinate with the cross functional teams for closure of fraud alerts generated within the defined SLA’s. 8. Keep abreast with tools and technology for management of operational risk and fraud risk. |
Minimum Educational
Qualification: Graduate in any discipline. Candidate with Post Graduate degree in Risk Management is Preferred. Post Qualification work Experience: Minimum 09 years of experience in Officer grade in banking/Financial Sector. (of which) With at least 05 years of experience in fraud monitoring is mandatory. Note: Forensic audit experience/Certified Information Systems Auditor (CISA) qualified auditor is preferred. |
Finance | DGM
(Finance & Accounts) |
Develop the Financial Strategy for the Bank,
and ensure compliance to Financial Standards. 2. Ensure all government regulations and requirements are disseminated to appropriate personnel and monitor overall financial and reporting compliance for the Bank. 3. Assess organizational financial performance against both the annual budget and the organization’s long- term strategy. 4. Develop tools and systems to provide critical information to the CEO to help make recommendations on both strategy and operations. 5. Ensure adherence to appropriate Accounting Policy, processes and procedures within the Bank for ensuring integrity of the financial statements and compliance with local (Indian GAAP/RBI) financial accounting & reporting policies/ standards |
Minimum Educational
Qualification: Chartered Accountant (CA) from ICAI. Note: 1. CAIIB Certification is preferred. 2. MBA (Finance) from University/ Institution/ Board recognized by the Government of India/ International University of repute (or) approved by a Government Regulatory Body, is Preferred. 3. CFA Certification from the CFA Institute is preferred. Post Qualification Work Experience: Minimum 15 years of experience in Finance and Accounting department of a bank is mandatory. (of which) 05 years should be at senior management level. Note: Experience in treasury operations is desirable |
Finance | Manager(Procurement) | 1. Manage the procurement and contracting of
non-IT related material. 2. Analyse and calculate costs of procurement and suggest methods to decrease expenditure. 3. Update and make changes to the Procurement Policy periodically. 4. Prepare Request for Proposal documents for procurement of items and service contracts. |
Minimum educational
Qualification: Graduate in any discipline. Candidate with Post Graduate Degree in finance/ Commerce will be preferred. Post Qualification Work Experience: Minimum 03 years of experience in Officer Cadre is mandatory. (of which) Minimum 02 years of experience in handling Procurement of Goods services in a Government Organization/Public Sector Bank/ Public Sector Undertaking is mandatory. |
Criteria for Contractual Vacancies are as follows:
Eligibility Criteria for Contractual Vacancies in Indian Post Payment Bank 2022 | |||
Functions | Position | Job Description | Minimum Eligibility Criteria |
Information Technology | DGM –
Program/Vendor Management |
1. Establish program management frameworks to achieve business goals Vendor management with focus on quality
and cost 2. Collaborate with multiple technical parties for product development Drive excellence in delivery, standardization and value creation Work closely with the business teams to lead a technology project 3. Closely work with stakeholders from across IPPB, DoP, SIs to achieve program objectives Bring best program management practices to the fore for driving program objectives 4. Liaison with legal, finance and business with respect to the commercial viability of the contract with vendors and ensure that vendor contracts are being delivered in line with the agreed contract, to the level of performance, quality, and compliance Needs. 5. Implement IPPB product for launch Coordinate participation between all technical parties involved in developing Products. 6. Drive to deliver maximum customer value within the timeframe and budget allocated, while maintaining appropriate product, design, code quality 7. Oversee the creation of detailed project plans and coordination internal resources/vendor for the flawless execution of projects 8. Ensure that all parties are working together to deliver projects on-time, within scope and within budget 9. Sign off on Software Requirements Specification prepared by the Technology Consultant. 10. Ensure vendor adherence to operational and regulatory standards 11. Performance Reporting – Monitoring vendor performance against critical and contractual service level agreements 12. Management of vendor budgets, monitor progress from a vendor and business initiative perspective 13. Oversight of vendor operational risk, regulatory and compliance protocols |
Minimum Educational
Qualification: Bachelor of Engineering/ Bachelor of Technology in Information Technology/ Computer Science/MCA or equivalent qualification. Post Qualification Work Experience: Minimum 15 years of relevant experience is mandatory. (of which) Minimum 5 years of experience in program management / vendor management in banking/financial services mandatory at senior management level. |
Compliance | Chief
Compliance Officer |
1. To apprise the Board and senior management on regulations, rules and
standards and any further developments. 2. To provide clarification on any compliance related issues. 3. To conduct assessment of the compliance risk (at least once a year) and to develop a risk-oriented activity plan for compliance assessment. The activity plan should be submitted to the ACB for approval and be made available to the internal audit. 4. To report promptly to the Board / ACB / MD & CEO about any major changes / observations relating to the compliance Risk. 5. To periodically report on compliance failures/breaches to the Board/ACB and circulating to the concerned functional Heads. 6. To monitor and periodically test compliance by performing sufficient and representative compliance testing. The results of the compliance testing should be placed to Board/ACB/MD & CEO. 7. To examine sustenance of compliance as an integral part of compliance testing and annual compliance assessment exercise. 8. To ensure compliance of Supervisory observations made by RBI and/or any other directions in both letter and spirit in a time bound and sustainable manner. |
Minimum Educational
Qualification: Graduate in any discipline. Note: CA/CS/MBA Finance/Post Graduate degree or equivalent is preferred. Certified Banking Compliance Professional by IIBF is preferred. Post Qualification work experience: Minimum 15 years of experience must be in the banking or financial services with at least 5 years of experience shall be in the Audit /Finance / Compliance / Legal / Risk Management functions in senior management level. Skills – The CCO shall have good understanding of industry and risk management, knowledge of regulations, legal framework and sensitivity to supervisors’ expectations |
Operations | Internal Ombudsman | The official is required to act as the Internal
Ombudsman of the Bank to strengthen the grievances redressal mechanism and to reduce the complaints to Banking Ombudsman. He/ she shall be the focal point for Internal Grievances Redressal System of the Bank. |
Minimum Educational
Qualification: Any Graduate. Post Qualification Experience: The official should either be a retired or serving officer not below the rank of Deputy General Manager (or equivalent) of any Scheduled Commercial Bank/ Financial Sector Regulatory Body other than India Post Payments Bank. The official should possess necessary skills and experience of minimum seven years of working in areas such as banking, regulation, supervision, payment and settlement systems and/ or consumer protection. |
Frequently Asked Questions about IPPB Exam
What educational qualifications are accepted for the IPPB Examination?
Is the IPPB exam conducted every year?
How will candidates be selected for the IPPB exam?
Candidates can refer to the following links for more information on other defence exams
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