Indian Post Payment Bank Eligibility

The Indian Post Payment Bank released the notification for the following vacancies:

  1. Manager
  2. Senior Manager
  3. Assistant General Manager
  4. Deputy General Manager
  5. DGM – Program/Vendor Management
  6. Chief Compliance Officer
  7. Internal Ombudsman

Each have their own eligibility criteria. Some of the vacancies are also categorised under officer and contractual basis. That being said this article will give details about IPPB Exam Eligibility.

About Indian Post Payment Bank

India Post Payments Bank, abbreviated as IPPB, is a division of India Post which is under the ownership of the Department of Post, a department under Ministry of Communications of the Government of India. Opened in 2018, as of January 2022, the bank has more than 5 crore customers.

India Post Payments Bank Limited (IPPB) has been setup under the Department of Post, Ministry of Communications with 100% equity owned by Government of India having presence all over India which aims to utilize all of India’s 1,55,015 post offices as access points and 3~Lakh Postmen and Gramin Dak Sewaks (GDS) to provide doorstep banking services.

IPPB is leading the next revolution of banking and financial literacy and this new model will pave the way for India’s largest banking network to reach each and every corner of the nation

Candidates preparing for the Bank exams can find the following links useful

Eligibility Conditions for Indian Post Payment Bank Exam

The posts for which the vacancies are available are as follows:

  1. Manager
  2. Senior Manager
  3. Assistant General Manager
  4. Deputy General Manager
  5. DGM – Program/Vendor Management
  6. Chief Compliance Officer
  7. Internal Ombudsman

The eligibility criteria fro each is based on the following:

  1. Age (as on as on 01-09-2022)
  2. Post Qualification Work Experience in Officer Cadre
  3. Minimum Educational Qualification

Each position has their own eligibility criteria which will be explained in detail:

Post Qualification Work Experience and Age Criteria for Indian Post Payment Bank
Post/ Designation Age

(as on 01-09-2022)

Post Qualification Work Experience in Officer Cadre
Manager 23 to 35 years 3 Years
Senior Manager 26 to 35 Years 6 Years
Chief Manager 29 to 45 Years 9 Years
Assistant General Manager 32 to 45 Years 12 Years
Deputy General Manager 35 to 55 Years 15 Years
DGM – Program/Vendor Management 35 to 55 Years 15 Years
Chief Compliance Officer 38 to 55 Years 15 Years
Internal Ombudsman Not more than 65 years —–

The above designations were for the officer cadre. The job description and the minimum educational qualification for regular vacancies are as follows:

Job description and Minimum Eligibility Criteria for regular vacancies in Indian Post Payment Bank 2022
Functions Position Job Description Minimum Eligibility Criteria
Information Technology AGM

(Enterprise/

Integration

Architect)

1. Define the target architectures, and the

roadmaps and timescales for these

architectures to ensure the most effective use

of technology and digital services while

delivering the required business outcomes.

2. Review and integrate all application

requirements, including functional, security, integration, performance, quality and operations requirements.

Provide input into

final decisions regarding hardware, network products, system software and security.

3. Will work on Target Architecture for digital

banking and insurance services using Micro services, API framework, Dev Ops, Cloud Native.

4. Validate & oversee the system integration plan

created together with the Solution Architect,

head Program Manager and Product teams.

5. Manage the execution of technical integration points between various parties including the

group entities and third parties

1. Bachelor of Engineering/Bachelor of Technology in

Information Technology or

Computer Science/MCA.

Candidate with MBA/ Post Graduate Degree in

Information Technology or Computer Science will be given

preference.

2. The Open Group Architecture

Framework (TOGAF)/ PRINCE2

Certification is mandatory.

3. Minimum 12 years of experience in Officer cadre in IT as a Technology Architect. (of which)

3 years in banking/Insurance

industry on Cloud

Architecture/ API frame work/Open Banking/Micro

Services/Payment Systems modernization/ SaaS based software industry is

mandatory.

Information Technology Chief Manager

(IT Project

Management)

1. Develop a detailed project plan to monitor and track progress.

2. Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.

3. Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.

4. Ensure that all projects are delivered on-time, within scope and within budget.

5. Establish and maintain relationships with third parties/vendors.

6. Manage a team of IT managers

1. Bachelor of Engineering/

Bachelor of Technology in

Information Technology or

Computer Science.

2. Candidate with MBA/Post Graduate Degree in

Information Technology or

Computer Science will be given preference.

Note: Project Management

Professional (PMP)

Certification is Mandatory Post Qualification Work

Experience: Minimum 9 years of experience in Officer Cadre in IT.

(of which)

3. Minimum 5 years of experience in the Banking or

Financial Services or Insurance

industry is mandatory

Products AGM –

Business

Solution Group

Responsible for end–to-end project

management and work towards delivering

simplified solutions and providing round the

clock support to all users/functional units

across the Bank.

2. Providing technical leadership and specialist

skills during implementation jointly with Product & Technology team.

3. Job Role will include coordination with various departments/Users, Product team,

Ops, IT, System Integrators, Vendors etc. to execute projects as per requirement.

4. Understanding business requirement and converting into detailed system requirements

(FSD) for Development, Testing, Implementation

5. Relationship management & engagement

with appropriate industry organizations such as NPCI, IDRBT, RBI, UIDAI and other such

bodies for product development, integrations and testing related activities.

6. The role will also include customer facing activities and technical ownership of major client specific customization projects.

7. Act as Gatekeeper for all system builds,

change requests and overall project

Management.

8. Continuously evaluate and update the existing processes with the view of delivering

operational excellence.

9. Prepare user guides and train users on newly

developed systems.

10. Lead a team of team of highly dedicated professionals working as Analysts/SMEs who will work towards delivering simplified

solutions.

The position will report in to the

Head of Products for the Bank.

Minimum Educational

Qualification:

MBA in Sales/ Marketing. Post Qualification Work

Experience:

Minimum 12 years of

experience in officer cadre in direct Product Management/ Development /

Product Technology / Business

Solutions / Project

Management &

Implementation role related to Core Banking Systems and

Payments systems covering Card Issuance, Acquiring

and/or relevant products like UPI, AEPS, BBPS, Remittances

should be conversant with industry grade use cases and

must have handled Fintech

Alliances.

Preference will be given to

candidates having direct exposure/work experience in in

Banks/Payments network such

as NPCI, MasterCard, Visa, Fintechs managing the above

mentioned products

Products Chief Manager

– Retail

Products

Define and implement the Bank’s vision for

Customer engagement through the development of relevant and innovative product.

2. Responsible for designing and developing the

IPPB retail product offering covering various Products such as IMPS, UPI, AEPS, BBPS,

Prepaid Cards, Remittances (Domestic &

International), Bharat QR

3. Manage the product development lifecycle by working closely with other members in the

product & sales teams and ongoing upgrades and improvisations.

4. Direct responsibility to manage the Product

P&L for the Bank for portfolio of existing &

future products assigned.

5. Relationship management and engagement

with payment networks/industry

bodies/regulators such as NPCI, MasterCard,

Visa, RBI amongst others.

6. Support research, market evaluations,

customer feedback assimilation, industry

trends to continuously identify opportunities

for evolving and refining the product.

7. Continuously evaluate and update the existing processes with the view of delivering

Operational excellence.

8. Comprehend the customer insights to make informed decisions about the existing product portfolio and as an input into the

new product development.

Execute

analytical/modelling scenarios using

appropriate tools and with reasonable

assumptions (e.g., business cases, synergy

estimations, workforce planning)

9. Develop product offerings and engagement

model that transcend the full range of

customers from urban to rural.

Minimum Educational

Qualification:

Any Graduate with MBA or equivalent

Post Qualification

Work Experience:

Minimum 9 years of

experience in Officer Cadre in a Bank/ Financial Institutions

of which minimum 4 to 5years

in direct Product

Management/Development role Process, Policies and

SOPs related to Retail/Digital

Banking products like Card Issuance, Acquiring and/or

payment products like UPI, AePS, BBPS and Remittances.

Should be conversant with industry grade use cases and

must have handled Fintech alliances.

Preference will be given to candidates having direct

exposure/work experience in

in Banks/Payments network such as NPCI, MasterCard,

Visa managing the abovementioned products

Operations AGM (Operations) 1. Candidate should be Subject Matter/Domain

Expert of Payment Systems, Settlement and Reconciliations Process.

2. Should have sound knowledge and expertise

in handling Settlement and Reconciliation for

various Payment systems like RTGS, NEFT,

UPI, Rupay, NFS, POS, AEPS, NACH, CTS,

PFMS, APBS, BBPS, Micro -ATM, NETC,

Insurance related Third Party Products and other major card schemes.

3. Work closely with respective stakeholder

(Internal and External) to manage/resolve

Technical /Business declines, chargebacks,

customer complaints/ disputes.

4. Timely submission of reports to various

entities like NPCI, RBI, IBA etc.

5. Transition of bank customers from

Conventional channels to Digital channels of

the Bank for better customer experience.

6. Ensuring Regulatory Compliance and

embedding Govt. agenda in all systems,

processes and products.

7. Basic Knowledge in AI/ML and Automation.

8. Handling of Internal and external Audits.

9. Ensure timely knowledge sharing and training digital best practices with Operations team

Minimum Educational

Qualification: 

Graduate in any discipline.

Note:

1.CAIIB Certification is preferred.

2.Candidate with Post

Graduate Degree in Finance/ Commerce will be preferred.

Post Qualification Work Experience:

Minimum 12 years of

experience in Banking

Operations/ Financial

Services/Payment Systems industry is mandatory. (of which)

Minimum of 6 years of experience must be in heading/managing the Payment Domain and Reconciliations.

Operations Operations (Senior Manager) 1. Assist in GM (Branch Operations) in monitoring the branch operations

2. Prepare reports and analysis and provide support to GM (Branch Operations) in reviewing performance of branches

3. Oversee sales activities undertaken by the field team.

4. Manage Account Opening Processes with strong understanding of Risk and Compliance

Process as outlined by Regulators

5. Settlement and Reconciliation of all Payment Systems

6. Able to lead teams across multiple product and processes in back office.

Minimum Educational

Qualification:

Graduate in any discipline.

Candidate with Post Graduate Degree in Finance/ Commerce

will be preferred.

Note: CAIIB Certification is preferred.

Post Qualification Work Experience:

Minimum 6 years of

experience in banking or financial Servicesindustry is

Mandatory.

(of which)

Minimum 3 years of

experience in managing

branch operations in a Bank

operating in technology

environment is mandatory.

Risk Management Chief Manager (Fraud Monitoring) Support in development of required fraud

infrastructure and process to enable internal and regulatory fraud reporting.

2. Develop detailed reports and dashboards of

fraud monitoring.

3. Co-ordinate with functions to make sure the

fraud control measures are in place.

4. Develop key performance indicators for

various functions.

5. Assist in monitoring of fraud risks related

incidents.

6. Report Fraud management system alerts.

7. Coordinate with the cross functional teams

for closure of fraud alerts generated within

the defined SLA’s.

8. Keep abreast with tools and technology for

management of operational risk and fraud

risk.

Minimum Educational

Qualification:

Graduate in any discipline.

Candidate with Post Graduate degree in Risk Management is

Preferred.

Post Qualification work Experience:

Minimum 09 years of

experience in Officer grade in banking/Financial Sector. (of which)

With at least 05 years of experience in fraud

monitoring is mandatory.

Note: Forensic audit

experience/Certified

Information Systems Auditor

(CISA) qualified auditor is

preferred.

Finance DGM

(Finance

&

Accounts)

Develop the Financial Strategy for the Bank,

and ensure compliance to Financial

Standards.

2. Ensure all government regulations and

requirements are disseminated to

appropriate personnel and monitor overall

financial and reporting compliance for the

Bank.

3. Assess organizational financial

performance against both the annual

budget and the organization’s long- term

strategy.

4. Develop tools and systems to provide

critical information to the CEO to help make

recommendations on both strategy and

operations.

5. Ensure adherence to appropriate

Accounting Policy, processes and

procedures within the Bank for ensuring

integrity of the financial statements and

compliance with local (Indian GAAP/RBI)

financial accounting & reporting policies/

standards

Minimum Educational

Qualification:

Chartered Accountant (CA) from ICAI.

Note:

1. CAIIB Certification is preferred.

2. MBA (Finance)

from University/

Institution/ Board

recognized by the

Government of India/

International University of repute (or) approved

by a Government

Regulatory Body, is

Preferred.

3. CFA Certification from

the CFA Institute is

preferred.

Post Qualification Work Experience:

Minimum 15 years of

experience in Finance and Accounting department of a

bank is mandatory.

(of which)

05 years should be at senior management level.

Note:

Experience in treasury operations is

desirable

Finance Manager(Procurement) 1. Manage the procurement and contracting of

non-IT related material.

2. Analyse and calculate costs of procurement

and suggest methods to decrease expenditure.

3. Update and make changes to the

Procurement Policy periodically.

4. Prepare Request for Proposal documents for

procurement of items and service contracts.

Minimum educational

Qualification:

Graduate in any discipline. Candidate with Post Graduate

Degree in finance/ Commerce will be preferred.

Post Qualification Work Experience:

Minimum 03 years of

experience in Officer Cadre is mandatory.

(of which)

Minimum 02 years of

experience in handling Procurement of Goods

services in a Government

Organization/Public Sector Bank/ Public Sector Undertaking is mandatory.

Criteria for Contractual Vacancies are as follows:

Eligibility Criteria for Contractual Vacancies in Indian Post Payment Bank 2022
Functions Position Job Description Minimum Eligibility Criteria
Information Technology DGM –

Program/Vendor

Management

1. Establish program management frameworks to achieve business goals Vendor management with focus on quality

and cost

2. Collaborate with multiple technical parties for product development

Drive excellence in delivery, standardization

and value creation

Work closely with the business teams to lead

a technology project

3. Closely work with stakeholders from across IPPB, DoP, SIs to achieve program objectives

Bring best program management practices to the fore for driving program objectives

4. Liaison with legal, finance and business with respect to the commercial viability of the contract with vendors and ensure that vendor contracts are being delivered in line with the agreed contract, to the level of performance, quality, and compliance

Needs.

5. Implement IPPB product for launch

Coordinate participation between all technical parties involved in developing

Products.

6. Drive to deliver maximum customer value

within the timeframe and budget allocated,

while maintaining appropriate product,

design, code quality

7. Oversee the creation of detailed project plans and coordination internal

resources/vendor for the flawless execution of projects

8. Ensure that all parties are working together to deliver projects on-time, within scope and

within budget

9. Sign off on Software Requirements

Specification prepared by the Technology Consultant.

10. Ensure vendor adherence to

operational and regulatory standards

11. Performance Reporting – Monitoring

vendor performance against critical and

contractual service level agreements

12. Management of vendor budgets,

monitor progress from a vendor and

business initiative perspective

13. Oversight of vendor operational risk, regulatory and compliance protocols

Minimum Educational

Qualification:

Bachelor of Engineering/ Bachelor

of Technology in Information

Technology/ Computer

Science/MCA or equivalent

qualification.

Post Qualification Work

Experience:

Minimum 15 years of relevant

experience is mandatory.

(of which)

Minimum 5 years of experience in

program management / vendor

management in banking/financial

services mandatory at senior

management level.

Compliance Chief

Compliance

Officer

1. To apprise the Board and senior management on regulations, rules and

standards and any further developments.

2. To provide clarification on any compliance

related issues.

3. To conduct assessment of the compliance risk (at least once a year) and to develop a

risk-oriented activity plan for compliance

assessment. The activity plan should be submitted to the ACB for approval and be made available to the internal audit.

4. To report promptly to the Board / ACB /

MD & CEO about any major changes /

observations relating to the compliance

Risk.

5. To periodically report on compliance

failures/breaches to the Board/ACB and

circulating to the concerned functional

Heads.

6. To monitor and periodically test compliance

by performing sufficient and representative

compliance testing. The results of the

compliance testing should be placed to

Board/ACB/MD & CEO.

7. To examine sustenance of compliance as an

integral part of compliance testing and annual compliance assessment exercise.

8. To ensure compliance of Supervisory

observations made by RBI and/or any other directions in both letter and spirit in a time bound and sustainable manner.

Minimum Educational

Qualification:

Graduate in any discipline.

Note:

CA/CS/MBA Finance/Post

Graduate degree or equivalent is

preferred.

Certified Banking Compliance

Professional by IIBF is preferred.

Post Qualification work experience:

Minimum 15 years of experience must be in the banking or financial services with at least 5 years of

experience shall be in the Audit /Finance / Compliance / Legal / Risk Management functions in senior

management level.

Skills – The CCO shall have good

understanding of industry and

risk management, knowledge of

regulations, legal framework and

sensitivity to supervisors’

expectations

Operations Internal Ombudsman The official is required to act as the Internal

Ombudsman of the Bank to strengthen the

grievances redressal mechanism and to reduce

the complaints to Banking Ombudsman. He/

she shall be the focal point for Internal

Grievances Redressal System of the Bank.

Minimum Educational

Qualification:

Any Graduate.

Post Qualification Experience:

The official should either be a retired or serving officer not below the rank of Deputy General

Manager (or equivalent) of any

Scheduled Commercial Bank/

Financial Sector Regulatory Body

other than India Post Payments

Bank.

The official should possess necessary skills and experience of minimum seven years of working

in areas such as banking, regulation, supervision, payment

and settlement systems and/ or

consumer protection.

Frequently Asked Questions about IPPB Exam

Q1

What educational qualifications are accepted for the IPPB Examination?

Graduate degree from a recognized university along with work experience in postal services or sales of financial products/ rural banking or experience as a Business Correspondent for banks are eligible.
Q2

Is the IPPB exam conducted every year?

The IPPB exam is conducted once every year. There is a separate recruitment process followed by the bank to select the candidates. The process usually consists of an online exam followed by a personal interview..
Q3

How will candidates be selected for the IPPB exam?

Selection will be made on the basis of the Interview. However, Bank reserves the right to conduct assessments, Group Discussions, or Online Tests in addition to interviews. Merely satisfying the eligibility norms do not entitle a candidate to be called for an Interview/Group Discussion or Online Test.

Candidates can refer to the following links for more information on other defence exams

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