What are the guiding principles for e-Government?

The guiding principles for e-government are as follows:

  • Analysis of Cost-Benefits prior to implementation.
  • Stakeholder Satisfaction.
  • The unit cost of service lowered where economies of scale were achieved.
  • Prioritize, Prioritize, Prioritize.
  • Pilot First – Implement in waves.
  • Changes in HR deployment pattern and improvement in organizational performance.
  • Revenue sources funded portal development and maintenance.
  • Web technology coexists with other traditional bricks and mortar processes.
  • Changes are required in attitudes and processes to realize full potential.
  • Risks need to be managed – Financial, Political, Operational and Technology.
  • The use of planning and external expertise reduces risks.

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