The benefits or positive effects of e-governance in various aspects are as follows:
- Improving service
- Customer satisfaction
- Potential savings
- Efficient interactions
- Enhancing Citizen Participation
- Citizen input/feedback
- Information
- Campaigns
- Increasing Operational Efficiencies
- Increase productivity/morale
- Share infrastructure cost
- Improve process/cycle time
- Redefining Communities
- Enable virtual citizen and business communities
- Contributor to economic development
- Improving policy formulation
- Assimilation and decision support
- Information gathering and analysis
- Securing and protecting society
- Timely information
- Collaborative and interoperate
- Enhancing economic development
- Attract investment
- Reduce business burdens
- Develop/attract workforce
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