The four key business imperatives of e-Government:
- Application of Information and Communication Technology and use of electronic delivery channels (e.g. Internet)
- Delivers key and tangible business benefits (e.g. enhances revenues)
- Involves new operational framework (e.g. processes & organization)
- Fosters efficient and effective communication internally and externally
E-Governance is not about the tool (Technology), but about the good governance made possible by using these tools effectively.
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