Consumer Protection

Q.

Who Is Known as the Father of the Consumer Movement?

Q. What gave rise to an organised form of consumer movement?

1. Increase in total consumers
2. Food shortages
3. Hoardings and black marketing
4. Adulteration of food and edible oil

Q. India was the first country in the world to introduce the concept of consumer protection.

1. False
2. True

Q.

By what means can the consumers express their solidarity?

Q. Which campaign was initiated by the Department of Consumer Affairs of India to spread awareness about consumer rights and peoples' duties as consumers?

1. Don’t be fooled, be vigilant.
2. Do your research!
3. Jago Grahak Jago!
4. Be aware of misleading advertising.

Q. Indian Association of Consumers (1956) was set up by the for the welfare of consumers.

1. Planning Commission
2. government
3. consumer
4. trader association

Q. In which court should a consumer file a case if he/she is exploited in the market?

1. High court
2. Supreme court
3. Consumer court
4. District court

Q. COPRA stands for ___________.

1. Consumer Practices Act
2. Consumer Prevention Act
3. Consumer Protection Act
4. Consumer Participation Act

Q. Organised consumer movement gained momentum in India during the 1940s.

1. False
2. True

Q. The Consumer Protection Act, 1986, is also popularly known as

1. CPRA
2. CPA
3. COPRA
4. COPR

Q. How did consumer organisations largely create awareness till the 1970s?

1. By holding exhibitions
2. By engaging in violent protests
3. By writing letters and articles
4. By planting trees

Q. Which international body has become an umbrella body for consumer protection to over 220 member organisations from over 115 countries?

1. United Nations
2. Consumers International
3. UN Guidelines for Consumer Protection
4. Consumer Protection Act

Q. Identify the main cause of the rise of the consumer movement.

1. Rise in prices of goods and services
2. Fall in quality of goods and services
3. Confusion among consumers due to loads of advertisements
4. Unfair practices of sellers

Q. Why did the Government of India introduce the Consumer Protection Act, 1986?

1. Due to the consumer movement in the late 1960s
2. Due to the articles and exhibitions that created awareness among consumers
3. Due to the formation of small consumer groups
4. Due to the pressure from United Nations to frame a law for the protection of consumers

Q. Assertion (A): The Monopolies and Restrictive Trade Practices Commission could not protect consumers from exploitation by medium- and small-scale industries and traders.

Reason (R): The Government of India introduced the Consumer Protection Act in 1986.

1. Both A and R are true. R is the correct explanation of A.
2. Both A and R are true. R is not the correct explanation of A.
3. A is true, but R is false.
4. A is false, but R is true.

Q. Identify the correct description of the consumer movement.

1. A social force that originated due to the necessity of protecting and promoting the interests of consumers against fair trade practices.
2. A social force that originated due to the necessity of protecting and promoting the interests of producers against fair trade practices.
3. A social force that originated due to the necessity of protecting and promoting the interests of consumers against immoral and unfair trade practices.
4. A social force that originated due to the necessity of protecting and promoting the interests of producers against immoral and unfair trade practices.

Q. Due to the unfair practices of sellers and dissatisfaction of consumers, a movement came into being—the consumer movement.

What was the situation of the consumers before this consumer movement?

1. Consumers were responsible for the products.
2. Consumers had to be careful while buying a product or service.
3. Consumers could go to courts in case of unfair trade practices.
4. Consumers could demand compensation for any damage done by the product.

Q. <!--td {border: 1px solid #ccc;}br {mso-data-placement:same-cell;}--> When was the Monopolies and Restrictive Trade Practices Act passed?

1. 1960
2. 1969
3. 1986
4. 1950

Q. Which Act ensures that articles used as food are not adulterated?

1. Weights and Measures Act, 1976
2. Prevention of Food Adulteration Act, 1954
3. Essential Commodities Act, 1955
4. Adulteration Commodities Act, 1988

Q. Identify the Act that protects consumers from exploitation through faulty weighing scales and machines.

1. Prevention of Food Adulteration Act, 1954
2. Right to Information Act, 2005
3. Weights and Measures Act, 1976
4. Essential Commodities Act, 1955

Q. 'I, as a consumer, have the right to get all the information about the goods and services I buy.'
Which right of the consumer is discussed in the above statement?

1. Right to choice
2. Right to seek redressal
3. Right to represent
4. Right to information

Q. The are known as users as they use the products, whereas the are known as providers as they provide the required goods and services to consumers.

1. consumers
2. producers
3. retailers
4. wholesalers

Q. When did the Government of India introduce the Consumer Protection Act?

1. 1986
2. 1968
3. 1869
4. 1896

Q. In 1985, what did the United Nations adopt that served as a tool for nations to adopt consumer protection measures and helped consumer advocacy groups to press their governments to do so?

1. UN Guidelines for Protection of Consumer
2. UN Guidelines for Consumer Protection
3. Consumer Protection
   
4. Consumer Protection Act

Q. <!--td {border: 1px solid #ccc;}br {mso-data-placement:same-cell;}--> Which of the following gave rise to an organised consumer movement?

1. Food shortage
2. Hoarding
3. Rise in prices of consumer goods
4. Adulteration of food and edible oil

Q. When is world day of consumer rights celebrated?

1. 15 March
2. 16 March
3. 14 March
4. 11 March

Q. Identify the term used for the highest price that can be charged for a product sold in India.

1. Micro retail price
2. Marginal retail price
3. Maximum retail price
4. Minimum retail price

Q. What can an individual do if there were no legal systems to protect the consumer?

1. Avoid those products or services
2. Brawl and settle the issue
3. Continue using the same products and services
4. Buy the products to burn them in the streets

Q. _______ is celebrated as consumer rights day all over the world.

1. 6th January
2. 15th March
3. 6th June
4. 10th December

Q. <!--td {border: 1px solid #ccc;}br {mso-data-placement:same-cell;}--> Before the consumer protection fora came into being, who was vested with the responsibility to fight unfair trade practices of producers and sellers?

1. Consumers
2. Producers
3. Government
4. NGOs