Consumer Rights

Q.

Consumer Protection Act is basically passed to protect the interest of the

1. Consumer

2. Producer

3. Wholesale trader

4. Retail trader

Q.

Which of the following refers to the safeguarding of interest and rights of the consumers?

1. Consumer guarantees

2. Consumer organisation

3. Consumer protection

4. Consumer groups

Q.

When a consumer cannot complain against the manufacturer for the defective product?

1. Price of the commodity

2. Batch number of the commodity

3. Date of expiry unspecified

4. Address of the manufacturer

Q.

Which of the following Acts was passed primarily to protect the interest of the consumers?

1. FERA

2. COPRA

3. MRTP

4. FEMA

Q. Neha bought a charger. Thirty minutes after it was plugged in, the charger bursts, injuring Neha. Identify the consumer right that has been violated here.

1. Right to choose
2. Right to consumer education
3. Right to be heard
4. Right to safety

Q. In which year the Consumer Protection Act was enacted?

1. 1985
2. 1986
3. 1978
4. 1999

Q. Alie placed an order for an outfit from an online store. However, when the product was delivered, she found that the outfit's colour and size were different from what she had ordered. She wanted compensation for the wrong product delivered. Under which of these following rights can she claim compensation from the store?

1. Right to be informed
2. Right to seek redressal
3. Right to fair settlement
4. Right to be heard

Q. <!--td {border: 1px solid #ccc;}br {mso-data-placement:same-cell;}--> Sometimes when we buy a product, we are forced to buy another product along with the primary product.

Identify the right under the Consumer Protection Act, 1986, that is being violated.

1. Right to seek redressal
2. Right to be informed
3. Right to choose
4. Right to be heard

Q. Under which of the following rights may consumers ask for compensation for the loss they incur?

1. Right to be heard and represented
   
2. Right to fair settlement
3. Right to basic goods and services
4. Right to consumer education

Q. COPRA stands for:

1. Consumer Prevention Act
2. Customer Prevention Act
3. Customer Protection Act
4. Consumer Protection Act

Q. <!--td {border: 1px solid #ccc;}br {mso-data-placement:same-cell;}--> Which of the following settles disputes in which the compensation claim is more than ₹20 lakh but less than ₹1 crore?

1. State Consumer Disputes Redressal Forum
2. District Consumer Disputes Redressal Forum
3. National Consumer Disputes Redressal Commission
4. Supreme Court

Q. <!--td {border: 1px solid #ccc;}br {mso-data-placement:same-cell;}--> Maria ordered a cake for her birthday at the local bakery. She found a metal pin in the cake. Had she consumed the cake without noticing it, she could have been injured. Which of the following consumer right(s) can she exercise?

1. Right to safety
2. Right to seek redressal
3. Right to be heard
4. Right to consumer education