Filing a Complaint

Q. The consumers can now file complaints online on the portal that is run by the government.

1. EXGRAM
2. INGRAM
3. OUTGRAM
4. PROGRAM

Q. Identify the incorrect statement realted to filing a complaint in the consumer courts.

1. The consumer can file a complaint through a letter that has all the required details.
2. The consumer cannot represent himself/herself in the redressal court.
3. Anyone who is incapable of lodging a complaint themselves can have a representative of the consumer at the hearing.
4. When the consumer cannot afford to lodge a complaint, he/she can approach consumer societies for help.

Q. Identify the details to be mentioned by the consumer while filing a complaint against exploitation.

1. Name
2. Address
3. Contact number
4. Father's name
5. Mother's name
6. Amount lost
7. Date of purchase
8. Profit

Q. If the consumer cannot afford to lodge a complaint, he/she can approach for help.

1. consumer societies
2. government
3. panchayat
4. consumer courts

Q. Which organisation can be approached in case the consumer cannot afford to lodge a complaint by himself/herself?

1. Complaint socieities
2. Consumer societies
3. Government organisations
4. Non-governmental organisations