Properties of Services

Q.

State True or False. Service is the simultaneous activity of production and consumption of being performed.

1. True

2. False

Q.

_________________ services are those services which are used by business enterprises to conduct the business activities.

1. Business

2. Social

3. All of the above

4. Personal

Q.

Service ___ for future use.

1. can be partially stored

2. can be stored a little

3. none of the above

4. cannot be stored

Q.

"Business can be small or large in a formal or individual level." Which characteristic of business is highlighted here ?

Q.

Service providers need to alter their offer closely based on the customer's requirements.

1. True

2. False

Q.

Services are ______________ and _______________ in nature.

1. none of the above

2. tangible, experimental

3. intangible, experimental

4. favourable, experimental

Q. Rendering of expertise services is part of ___.

Q. Mention 2 characteristics of business

Q. Which of the features best describes services?

1. Intangibility
2. Inconsistency
3. Inseparability
4. Inventory
5. Involvment
6. Tangibility
7. Consistency
8. Separability