Consumer Responsibilities

Q.

What are industrial products? How are they different from consumer products? Explain.

Q.

A consumer can file a complaint in consumer court without having a cash memo. State true or false.

1. True

2. False

Q.

In addition to rights, a consumer also has some responsibilities.

1. True

2. False

Q.

It’s a consumer’s responsibility to form consumer societies that can further educate customers and spread awareness on consumer rights. State true or false.

1. True

2. False

Q. Can a consumer file a complaint in consumer court without having the cash memo?

Q.

Which of the following are responsibilities of a consumer?

1. Consumer must exercise his rights

2. Insisting on a cash memo

3. Both A and B

4. None of these

Q. Write a word or a phrase or a term which can substitute each one of the following.

The right of a consumer which allows him to express his views

Q. A consumer should ignore the defects in the product bought from any seller.

1. True
2. False

Q. Anita purchased a book from 'Satish Book Stores'. While reading the book she found that ten pages were missing. She approached the seller of the book and complained about the missing pages. The seller promised that if the publisher was ready to change the book he would change the same. After a week the seller informed Anita that the publisher had refused to change the book.
Where can Anita file a complaint against the seller of book?

Q. State the responsibility which Sumit had to fulfil as an aware consumer to get the services of the company.

Q. Write short notes on the following.

National Commission.

Q. Carrying out comparative testing of consumer products in accredited laboratories to test relative qualities of competing brands and publishing the test results for the benefit of _______.

1. traders
2. retailers
3. consumers
4. government

Q. A consumer should check quality marks like ISI, FSSAI etc. before buying goods.

1. True
2. False

Q. A consumer should insist on a cash memo while buying goods.

1. True
2. False