Importance of Consumer Protection for Business

Q.

Who can file a complaint?

Q.

How does self-regulation by business persons help in consumer protection?

Q.

A business must emphasise on protecting the consumers by adequately satisfying them.

1. Business have a responsibility towards society as a stakeholder in it’s business.

2. Businesses morally responsible for customer well being

3. Business tries to create a bond between customers

4. Business use society's resources such as power, manpower, natural resource etc.

Q.

Explain the importance of consumer protection from the point of view of a business.

Q.

Consumer protection has a moral justification for business.

1. False

2. True

Q.

Consumer protection is important for businessman because it ___ .

1. It protects them from litigation

2. It protects them from the consumer exploitation

3. It protects them from a long-term interest in the business

4. All of the above

Q. Define consumer protection. Explain any three points of importance of consumer protection from the point of view of business.

Q. Select the proper option from the options given below and rewrite the complete sentence:

Under the consumer Protection Act, 1986, there is a________ quasi judicial consumer dispute redressal machinery for solving the complaints of the consumers.
(a) Two-tier
(b) Five-tier
(c) Three-tier

Q.

'Government intervention or action against a company engaged in the exploitative trade practices affects its image'. State true or false.

1. True

2. False

Q. Define consumer protection and state any three points of importance of consumer protection from the point of view of business.

Q. Explain any four points of importance of 'consumer protection' from the point of view of business.

Q. State any three points of importance of Consumer Protection for business?

Q. The consumer has a right to get relief in case the product or service falls short of his expectations under right to _________.

1. be informed
2. be heard
3. seek redressal
4. safety

Q. Explain briefly any two points of importance of consumer protection from the point of view of a business.

Q. Explain any three points of importance of consumer protection from the point of view of business.

Q. Inspite of the dominant role of profit in the runing of business today, bisiness is more concerned about its social responsibility.illustrate with reasons

Q. Explain the following 'Rights of Consumers': (i) Right to Safety, (ii) Right to Choose

Q. Consumer protection helps businesses develop long-term interests in the market.

1. False
2. True

Q. Why consumer protection is important for a businessman?

Q. Write a word or a phrase or a term which can substitute each one of the following.

The right of a consumer which creates awareness in him about his rights

Q. Out of the following which would you NOT classify as a political-legal factor in the external environment?

1. European Union directive on working hours.
2. Government policy on corporate and personal income taxes
3. Regulatory requirements for the telecommunications industry.
4. Consumer attitudes to greater competition in the gas and electricity industries

Q. Explain the importance of consumer protection from the point of view of a business.

Q. The desirable method of consumer protection is ___________.

1. Imposition of self regulation and discipline by the manufacturers and traders on themselves
2. Voluntary organisation of consumers
3. Spreading information and awareness regarding different products
4. Government legislation

Q. The government cannot intervene between company and consumer for protecting consumers.

1. False
2. True