Informal Communication

Q.

What is informal communication?

Q.

Grapevine is

1. Informal communication

2. Formal communication

3. Barrier to communication

4. Lateral communication

Q.

___ refers to the part of informal communication that cuts across formal channels of communication.

Q.

What ensures to the point communication?

1. Storyboarding

2. Planning

3. Script Writing

4. All the options

5. None

Q.

'Better human relationships' is one of the advantages of ___ type of communication.

Q.

Grapevine is an ___ communication.

Q.

In a ___ each person communicates with all others on a non-selective basis.

Q. Give a model of formal communication system that the company can follow. Identify the barriers in this model. How can they be removed?

Q.

Himanshu and Shilpa are working in the same organisation but in different departments. One day at lunch, Shilpa informs Himanshu that due to computerisation many people are going to be retrenched soon from the organisation. What kind of a communication is this?

Q. The informal communication arises out of the needs of the employees to exchange their views, which cannot be done through formal channels.

1. False
2. True

Q. Which of the following statements concerning grapevine is NOT correct?

1. Grapevine is generally used irregularly in organizations
2. Grapevine can and often does generate harmful rumors
3. Some managers use grapevine to their advantage
4. In time, and with proper pressure, grapevine can be eliminated

Q. An informal system of communication is generally known as the "grapevine".

1. False
2. True

Q. Fill in the blank with a suitable word:
She is a good anchor and famous for her ___________ communication skills.

1. Fixed
2. Dominating
3. Effective
4. Worthless

Q. Which of the following is also known as diagonal communication.

1. Informal communication
2. Vertical flow of communication
3. Horizontal flow of communication
4. Crosswise communication

Q. What do you mean by Business Correspondence?

Q. Informal communication always flows without following formal lines of communication.

1. False
2. True