Relief Available for Consumers
Trending Questions
Explain the following rights of a consumer.
(i) Right to be heard.
(ii) Right to seek redressal.
What are the problems with the consumer movement?
Explain how controlling helps in
(i) Accomplishing organisational goals.
(ii) Judging accuracy of standards.
Prakhar purchased an ISI mark electric iron from the seller 'Bharat Electricals'. While using he found that it was not working properly. He approached the seller and complained of the same. The seller satisfies Prakhar by saying that he will ask the manufacturer to replace the iron. The manufacturer refused to replace and Bharat Electrical decided to file a complaint in the Consumer Court.
(i) Can Bharat Electricals do this? Why?
(ii) Which right is practiced in this case study? Also explain who is a consumer as per Consumer Protection Act, 1986?
Deepak Shah purchased a car for 19 Lakhs from an automobile company and found its engine defective. Despite many complaints, the defect was not rectified. He filed a case in the District Forum but he was not satisfied with the orders of the District forum and decided to appeal. Which right did he exercise? Suggest him the highest authority where he could appeal if not satisfied again by the decision of the next highest authority. Explain the process.
Puneet Electronics decides to sell television sets through an exchange of old television sets. What type of plan is it?
A shopkeeper sold you some spices, claiming that those were pure. Later, a laboratory test showed that those were adulterated. What precautions you should have taken before buying the products?
A consumer has a right to file a complaint and to be heard in case of dissatisfaction with goods or services according to the
None of these
Right to be heard
Right to Seek redressal
Right to choose
Consumers can ask anything regarding date of manufacture, price, quantity etc., is an example of
Right to safety
Right to be informed
Right to be heard
Right to choose
An order passed by the National commission is not appealable before the supreme court. State true or false
True
False
The Highest Court Of Appeal In India Is The (A) President.(B) Rajya Sabha.(C) Supreme Court.(D)Union Parliament.
Under three-tier machinery, where can a legal heir or representative of a deceased consumer file a complaint, when the compensation claimed is Rs 25 lakh.
State commission
National commission
Supreme court
District forum
The President of State Commission is ________.
(a) District Court Judge
(b) Supreme Court Judge
(c) High Court Judge
Anthony suffered an injury while using a newly bought defective electric heater. Which of the following reliefs can the consumer court grant to Anthony?
To remove the defective heater
To refund the price paid
To withdraw hazardous goods like defective electrical heater from sale.
All of the above
State Consumer Dispute Redressal Commission is popularly known as ________.
(a) National Commission
(b) State Commission
(c) District Forum
Are You Entitled to a Refund by Law?
Amit filed a case against Volvo Ltd in the 'State Commission'. But he was not satisfied with the orders of the 'State Commission'. Name the authority to which he can appeal against the decision of 'State Commission'.
District Forum
State Commission
National Commission
All of the above
Prabhakar purchased an ISI mark electric iron from 'Bharat Electricals'. While using he found that it was not working properly. He approached the seller and complained for the same. The seller satisfied Prabhakar by saying that he will ask the manufacturer to replace this iron.
The manufacturer refused to replace and Bharat Electricals decided to file a complaint in the consumer court. Can 'Bharat Electricals' do this? Also explain 'who is a consumer' as per Consumer Protection Act, 1986.
- satisfication
- dissatisfaction
- both a and b
- None of the above
- Five
- Six
- Seven
- Four
- Right to be heard
- Right to choose
- None of these
- Right to Seek redressal
Order issued by District Forum on a complaint is final.
Any person who does not agree with the decision of State Commission can appeal to the ________.
(a) Supreme Court
(b) High Court
(c) National Commission
- False
- True
- False
- True
An important task in the marketing of a good relates to designing the label as it provides useful and detailed information about the product.' In the light of the above statement, draw a label for a packet of 'juice' and highlight the important information to be provided on it.
- False
- True
