Role of NGO's and Consumer Organisation

Q.

Which of the following is NOT a characteristic of an NGO?

1. Educate the general public

2. Encourage consumers to protest

3. Profit making

4. File cases in consumer courts for the purpose of general interest.

Q.

___ is a voluntary organisation established to protect and promote the interests of underprivileged sections of society.

1. Goverment

2. Supreme Court

3. NGO

4. All of the above

Q.

State the rights and responsibilities of the consumer for the following case studies.

(i) Tina is a vegetarian who purchased a burger box that was non-vegetarian but the packing or the advertisement did not display the ingredients of the burger. Which right of the consumer (Tina) is violated?

(ii) Vidya purchased an iron of a reputed brand for Rs 1500 but it caused her an electric shock while using it. Under which Act she can be protected ?

(iii) An NGO spreads awareness and conducts campaigns about cleanliness, keeping off garbage, or acts of throwing litter, urinating, defecating, etc, across Indian cities like Mumbai, Bangalore, Delhi, etc. Which right is exercised by this NGO?

Q.

State any three functions performed by non-governmental organisation for consumer protection.

Q.

Coka Crackers Ltd, a fire cracker manufacturing company, launched some new products on the eve of Diwali which attracted many customers.

To meet the increased demand, the company employed children from nearby villages and in the urgency of work, they ignored to specify safety warnings on packets of crackers.

(i) Identify which consumer right is being ignored.

(ii) Also, identify any two values which were violated by the company.

Q.

Rain Basera Is (A) Monument (B) Shelter (C) Cultivable land (D) None of these

Q.

Anita purchased a book from 'Satish Book Stores'. While reading the book, she found that ten pages are missing. She approached the seller of the book and complained about the missing pages.

The seller promised that if the publisher was ready to change the book he would change the same.

After a week, the seller informed Anita that the publisher had refused to change the book. Where can Anita file a compliant against the seller of book? Give reason in support of your answer. Also explain, who is a consumer as per Consumer Protection Act, 1986.

Q. In India, several consumer organisations and non-governmental organisations (NGOs) have been set up for the protection and promotion of consumers' ________.

1. right
2. interest
3. both a and b
4. none of the above

Q. Consumer organisations and NGOs perform ________ functions for the protection and promotion of interest of consumers.

1. few
2. several
3. different
4. none f the above

Q. A Consumer Guidance Society was set up in _________.

1. Mumbai
2. Delhi
3. Kolkata
4. Chennai

Q. State any six functions of consumer organisations and NGOs for protecting and promoting the interests of consumers.

Q. Bhuvan saw an advertisement in the newspaper regarding a steam iron and ordered for the purchase of the same to shopkeeper. What will be his responsibilities as a consumer so that he should not be exploited by the shopkeeper?

Q. List any three consumer organisations in India.

Q.

A large number of customers travel by rail. The food supplied by the rail pantry is of poor quality which affects the health of customers badly.

(i) What action should be taken against such practices?

(ii) Which values are violated here?

Q. Filing complaints in appropriate consumer courts on behalf of the consumers is a _______ of NGO.

1. role
2. function
3. advantage
4. disadvantage

Q. Aman, a degree holder in Entrepreneurship came to know about Piplantri Village located in Rajasthan, where in 2006 an initiative was started, in which 111 trees are planted every time a girl child is born.
To keep termites away from the trees the villagers have planted 2.5 million. Aloe Vera plants around the trees. This has turned the village into an oasis, as the planting of trees led to higher water levels.
Aman decided to visit the village to start a business unit, for the processing and marketing of Aloe Vera into juices, gels and other products.
However, on visiting village Aman found that the villagers were suffering exploitation at the hands of local merchants who were engaged in unscruplous, exploitative trade practices like hoarding and black marketing of food product sand also selling unsafe, adulterated products to the villagers
After looking at their plight instead of a business organisation he decided to set up an organisation for the protection and promotion of the consumer interest of the villagers.
State the functions that the organisation established by Aman will be performing (Any six points).

Q. Name any two Non-governmental Organisations (NGOs) which are working in India to protect and promote the consumer interests?

Q. Encouraging consumers to strongly protest and take an action against unscrupulous, exploitative and unfair trade practices of sellers is a _______ of the NGO.

1. role
2. advantage
3. disadvantage
4. function

Q. In India, several consumer organisations and NGOs have been set up for the _______ and _________ of consumers' interests.

1. protection, promotion
2. protection, rights
3. promotion, rights
4. none of the above

Q. Which of the following is a function of an NGO?

1. Capacity building
2. Environmental protection
3. Promote sustainable development
4. All of the above

Q.

Which of the following is a function of an NGO?

1. Educating the public about consumer rights and responsibilities

2. Encourage consumers to boycott goods, which are defective and of low quality.

3. Both A and B

4. None of these

Q. Consumer organisation are a group of people who seek to protect people from corporate abuse.

1. True
2. False

Q. An NGO cannot file a complaint on behalf of a consumer.

1. False
2. True

Q. Write short answer of the following.

What functions do NGOs perform for consumers?

Q. Educating the ___________ about consumer rights by organizing training programmes, seminars and workshops is a function of NGO.

1. general public
2. individuals
3. company
4. government

Q. Give names of two consumer organisations.

Q. Publishing periodicals and other publications to impart knowledge about _______ problems, legal reporting, reliefs available and other matters of interests is a function of NGO.

1. trader
2. consumer
3. retailer
4. government

Q. Non-governmental organisations are _________ organisations which aim at promoting the welfare of people.

1. profit
2. non-profit
3. medium
4. small

Q. Consumer organisations proactively collect data of different products and test them for their quality.

1. False
2. True

Q. Consumer organisations give legal advice, if required, by any consumer or group of consumers.

1. True
2. False