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Question

A company M Ltd. is manufacturing mobile phones both for the domestic Indian market as well as for export. It had enjoyed a substantial market share and also had a loyal customer following. But lately, it has been experiencing problems because its targets have not been met with regard to sales and customer satisfaction.

Also, the mobile market in India has grown tremendously and new players have come with better technology and pricing. This is causing problems for the company. It is planning to revamp its controlling system and take other steps necessary to rectify the problems it is facing.

Identify the benefits that the company will derive from a good control system

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Solution

When company starts following a good control on operations, it leads to certain benefits which are:

(i) It helps in achieving desired goals.

(ii) It helps in judging accuracy of operations and standards.

(iii) It helps in making efficient and effective us of resources.

(iv) It helps in improving employees morale.

(v) It helps in ensuring proper flow of orders and that the whole system is in discipline.

(vi) It facilitates coordination and improves the performance of every individual.


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