A court can ask the seller of goods to pay the consumer an amount to compensate for any injury caused to the consumer by his product.

False

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True

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Q. Seller A and seller B selling same product. Seller A selling the product for 100 rupees. Seller B selling the same product for 80 rupees. The consumer thinks that seller B selling product at a low price.so,that the consumer suggests all his friends & relatives to buy products from seller B .in these case the seller B has earning from other source .so seller B try to pull the consumers to his shop by giving at low cost.he compensating the loss by his income from other source. On another side seller a has facing decrease in his sales. In these case how will be the seller A try to sell product more than seller B? GIVE THE SOLUTION FOR SELLER A.
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Anthony suffered an injury while using a newly bought defective electric heater. Which of the following reliefs can the consumer court grant to Anthony?

Prabhakar purchased an ISI mark electric iron from 'Bharat Electricals'. While using he found that it was not working properly. He approached the seller and complained for the same. The seller satisfied Prabhakar by saying that he will ask the manufacturer to replace this iron.

The manufacturer refused to replace and Bharat Electricals decided to file a complaint in the consumer court. Can 'Bharat Electricals' do this? Also explain 'who is a consumer' as per Consumer Protection Act, 1986.

State whether the following are true or false.

(i) Consumer protection has a moral justification for business.

(ii) In addition to rights, a consumer also has some responsibilities.

(iii) A complaint can to be made to a District Forum when the value of the goods or services in question, along with the compensation claimed exceeds Rs 20 lakhs.

(iv) The Consumer Protection Act provides for six consumer rights.

(v) ISI is the quality certification mark used in case of food products.

(vi) Under the Consumer Protection Act, a complaint can be filed by a consumer for a defective good and also for deficiency in service.

Prakhar purchased an ISI mark electric iron from the seller 'Bharat Electricals'. While using he found that it was not working properly. He approached the seller and complained of the same. The seller satisfies Prakhar by saying that he will ask the manufacturer to replace the iron. The manufacturer refused to replace and Bharat Electrical decided to file a complaint in the Consumer Court.

(i) Can Bharat Electricals do this? Why?

(ii) Which right is practiced in this case study? Also explain who is a consumer as per Consumer Protection Act, 1986?

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