A manager is required to examine various environments affecting the business. What is the next step to be taken by the manager?

[0.80 marks]

Identifying alternative courses of action

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Setting objectives

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Selecting an alternative

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Implementing the plan

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Solution

The correct option is B Setting objectives
Typically a plan involves the following steps:
Setting objectives
Developing premises
Identifying alternative courses of action
Evaluating alternative courses
Selecting an alternative
Implementing the plan
Follow up.

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A firm wants to increase its sales by 25% in the coming year. Suggest two steps which should be examined critically by a manager.

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