(d) It may come out with kinetic energy less than hv − φ.
When light is incident on the metal surface, the photons of light collide with the free electrons. In some cases, a photon can give all the energy to the free electron. If this energy is more then the work-function of the metal,then there are two possibilities. The electron can come out of the metal with kinetic energy hv − φ or it may lose energy on collision with the atoms of the metal and come out with kinetic energy less than hv − φ. Thus, it may come out with kinetic energy less than hv − φ.