A public transport corporation has hired 1,000 buses for the different routes for the passengers of Metropolitan city. Most of the 3,000 crewmen (drivers, conductor, helpers etc) of these buses have been found to be wanting in satisfactorily dealing with a public and daily commuter. They seem to be little interested in the job and the job seems to have lost all meaning to them.

Is it possible to modify their behaviour by planning a suitable type of training? Suggest one

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Solution

Yes, it is possible to modify their behaviour by planning a coaching' training programme as in this programme, superior guides and instruct the trainee as a coach. He suggests the changes required in behaviour and performance of the employee. Coach gives due importance to the objective of individual and objectives of the organisation. Thus, effective coaching motivates the employees to perform to their best ability.

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Q. A Public transport corporation has hired 1000 buses for the different routes for the passengers of metropolitan city. Most of the 3000 crewmen (drivers, conductors, helpers etc.) of these buses have been found to be wanting in satisfactorily dealing with public and daily commuters. They seem to be little interested in the job and the job seem to have lost all meaning to them.

Questions

1. As manager of the public transport company what measures do you suggest to improve the working of crewman in question?

2. Is it possible to modify their behaviour by planning a suitable type of training? Suggest one.

A public transport corporation has hired 1,000 buses for the different routes for the passengers of Metropolitan city. Most of the 3,000 crewmen (drivers, conductor, helpers etc) of these buses have been found to be wanting in satisfactorily dealing with a public and daily commuter. They seem to be little interested in the job and the job seems to have lost all meaning to them.

As a manager of the public transport company, what measures do you suggest to improve the working of crewmen in question?

A public transport company has hired 50 drivers, 30 conductors, 20 helpers for their buses. The vacancies are in bulk, they hired freshers. After sometime it became difficult to manage their problems, as they were facing problems in operation. On the basis of above case

(i) What is the role of hiring manager?

(ii) What are the training measures he should adopt in this case?

Q. Statement: The city bus transport corporation has decided to change routes of three buses plying between paints A and B in the city to make them economically viable.
Assumptions:
I. These buses may get more passengers on the revised routes.
II. Many people residing on the old routes may not avail bus services.

Q. Which of the following became India's first city to have a common mobility card for rides on public buses and the metro? [JAN 2018]

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