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Question

A sender's manipulation of information so that it will be seen more favourably by the receiver, is known as ______________.

A
selective perception
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B
defensiveness
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C
filtering
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D
information overload
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Solution

The correct option is C filtering
A sender's manipulation of information so that it will be seen more favourably by the receiver, is known as filtering. Filtering generally prevents the delivery of actual message what the send wants to convey. Thus, it leads to miscommunication.

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