ABC Ltd. is facing a lot of problems these days. The company's profit margin is declining day by day. The production manager is blaming marketing management whereas marketing is blaming production department for not maintaining the quality. Finance department is blaming both. What quality of manager do you think is lacking? Explain it briefly.

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Solution

The quality which is lacking in the above case is "coordination." The manager is able to execute all the functions but he is unable to coordinate these functions and coordination is not a mere function of manager but it is the essence of management.

To bring coordination following steps can be taken:

(1) Top level management must ensure integration in various departments and activities of the organisation.

(2) Middle level management must develop balance in all the department by maintaining the timing for example whenever sales department gets order production department must be ready with production, purchase must have stock of raw materials, etc.

(3) Periodic meetings must be conducted to listen to the grievances and problems of employees and also to welcome their suggestions.

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