wiz-icon
MyQuestionIcon
MyQuestionIcon
1
You visited us 1 times! Enjoying our articles? Unlock Full Access!
Question

Among the activities retailers carry out which one is not such activity for survival?

A
Building a brand
No worries! We‘ve got your back. Try BYJU‘S free classes today!
B
Streamlining the product line
No worries! We‘ve got your back. Try BYJU‘S free classes today!
C
Focus on Customer Service
No worries! We‘ve got your back. Try BYJU‘S free classes today!
D
Being rigid to changes
Right on! Give the BNAT exam to get a 100% scholarship for BYJUS courses
Open in App
Solution

The correct option is C Being rigid to changes

The retail store is a place where customers take a decision to buy a commodity at the spot. The store also knows the customers’ mentality and buying behavior. Therefore, store displays all the items under one roof where normally a customer needs not to walk here and there for a particular type of retailing. Customer is the king and queen. He needs not to ask do you have this soap.

Or what the cost of this shampoo bottle is? Everything in the store is displayed with its price tags. Here customer comes and takes whatever he/ she needs. The concept of self service prevails. But despite self service, managing store operations is not an easy task. It requires a lot of expertise and alertness to manage the day to day activities of the store. In stores everyday retailer has some new experience.

In order to ensure a smooth flow of store activities, it is necessary that management should define the total tasks and the appropriate persons for each task. It has seen that professional stores/chain stores normally prepare an operation manual or blue print which becomes the base for assigning duties and responsibility to various levels of staff.


flag
Suggest Corrections
thumbs-up
0
Join BYJU'S Learning Program
similar_icon
Related Videos
thumbnail
lock
Types of Plan
BUSINESS STUDIES
Watch in App
Join BYJU'S Learning Program
CrossIcon