An IT operation success is in terms of :
An IT operation success is in terms of:-
1) Technological value added to the organization.
2) Its impact on other business processes and business units:-
A business process is a collection of related, structured activities or tasks that in a specific sequence produces a service or product for a particular customer or customers. A business process may often be visualized as a flowchart of a sequence of activities with interleaving decision points or as a process matrix of a sequence of activities with relevance rules based on data in the process. The benefits of using business processes include improved customer satisfaction and improved agility for reacting to rapid market change.
3) Decreased costs and increased revenue
Revenue is the amount of money that a company actually receives during a specific period, including discounts and deductions for returned merchandise. It is the top line or gross income figure from which costs are subtracted to determine net income.
Reducing costs increases profitability, but only if sales price and number of sales remain constant. If cost reductions result in a lowering of the quality of the company's products, then the company may be forced to reduce prices to maintain the same level of sales.