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Question

Anaira, who is the departmental head of her organisation, decides to improve the performance of her department. She decides to give some financial and non-financial incentives to his subordinates. She knows these incentives will satisfy their needs. Therefore, they will be stimulated to take actions from their side.

Which of the following is not a criticism of Maslow's need hierarchy theory?

[1 mark]

A
Maslow's model is much too rigid to explain the dynamic and unstable characteristics of employee needs.
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B
People choose one of the mentioned levels in the hierarchy theory.
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C
The theory is not empirically supported.
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D
Needs other than those identified by Maslow also motivate people. For example, spiritual needs.
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Solution

The correct option is B People choose one of the mentioned levels in the hierarchy theory.
The criticism of Maslow's need hierarchy theory:
The theory is not empirically supported.
Maslow's model is much too rigid to explain the dynamic and unstable characteristics of employee needs.
There is a lack of hierarchical structure of needs as suggested by Maslow, though every individual has some ordering for his need satisfaction.
Needs other than those identified by Maslow also motivate people. For example, spiritual needs.
People can also operate on more than one need level simultaneously or may move to a lower level of needs if their life circumstances change.

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