i. Computer hardware with appropriate technology
ii. Proper telecommunication system (internet connection and telephone line) to ensure effective communication between the seller and the buyer
iii. Efficient payment mechanism with proper arrangements from commercial banks and credit card agencies
iv. Qualified workforce that is well versed with computer and internet and that can efficiently handle queries and orders from the customers
v. A well-designed, comprehensive website providing information to the customers regarding the types of products and their prices
vi. Support services such as consulting and certification services