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Question

Anu went to buy a notebook, but the shopkeeper insisted that she can purchase the notebook only if she purchases a pen along with it, and she may choose to leave the shop if she doesn't want to buy the pen.
Based on the above scenario, which of the following consumer right is being violated?

A
Right to seek redressal
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B
Right to choose
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C
Right to adulteration
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D
Right to safety
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Solution

The correct option is B Right to choose
Right to choose allows the customer to choose products from the range and variety of products available. He/she has the right to buy products that he/she wants to. In the above scenario, the shopkeeper is violating the customer's right to choose as he is not allowing her to opt for buying the notebook and forcing her to choose to buy the pen along with the notebook.

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