Banking Ombudsman Scheme is applicable to the business of____________.
A
All scheduled commercial banks excluding RRBs
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B
All scheduled commercial banks including RRBs
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C
Only public sector banks
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D
All banking companies
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Solution
The correct option is C All scheduled commercial banks including RRBs Banking Ombudsman Scheme is applicable to the business of all scheduled commercial banks including Railway Recruitment Boards. It is launched by the Government off India to enable resolution of complaints of customers relating to banking services.