can be defined as an organisation's general response to a particular problem or situation.

Programme

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Method

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Rule

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Policy

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Solution

The correct option is D Policy
Policies can be defined as an organisation's general response to a particular problem or situation. Policies are made at every level because managers at every level need to decide the way of handling a situation and policy acts as a guide to take decisions in an unexpected situation.

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It is easy to fix responsibility in a formal organisation since mutual relations of the members are clearly defined. State true or false

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