Question

Consider the following steps
1. Measurement of performance
2. Establishment of standards
3. Comparison between performance and standards
4. Correction of deviations
The correct sequence in which these steps are undertaken in the process of controlling is

• A. 1, 2, 3, 4
• B. 2, 1, 3, 4
• C. 3, 1, 2, 4
• D. 1, 3, 2, 4

Answer 1

The correct option is B 2, 1, 3, 4

Controlling is a systematic process involving the following steps.

1. Setting performance standards

2. Measurement of actual performance

3. Comparison of actual performance with standards

4. Analysing deviations

5. Taking corrective action