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Question

Critical incident method is a method of _____________.

A
Performance appraisal
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B
Promotion
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C
Laws
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D
Market
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Solution

The correct option is A Performance appraisal

The Critical Incident Method of Performance Appraisal is defined by the Usability Body of Knowledge as a “method of gathering facts (incidents) from domain experts or less experienced users of the existing system to gain knowledge of how to improve the performance of the individuals involved.”


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