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Question

CRM means ________________.

A
Customer Relationship Management
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B
Customer Retention Manager
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C
Customers' Relatives Meet
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D
Channel Route Market
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Solution

The correct option is A Customer Relationship Management

CRM means Customer Relationship Management.

This is a simple definition of CRM. Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers. ... A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.

A CRM strategy built on strategic customer service trade-offs has the potential to increase customer satisfaction, minimize customer churn, and boost profitability. Using complaints to improve products and services, build a positive brand image, or grow the desired customer segment is a competitive advantage.

C-R-M stands for Customer Relationship Management. ... At its simplest definition, a CRM system allows businesses to manage business relationships and the data and information associated with them.

Customer relationship management (CRM) is a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving customer service relationships and assisting in customer retention and driving ...


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