Question

Differentiate between formal and informal communication.

Answer 1

Difference between formal and informal communication

$\begin{array}{ccc}\text{Basis}& \text{Formal communication}& \text{Informal communication}\\ \text{Mutual relationship}& \text{Based on formal}& \text{Based on interpersonal}\\ \text{among members}& \text{superior-subordinate relationship}.& \text{contacts}.\\ \text{Nature}& \text{Systematic and orderly}.& \text{Unsystematic and irregular}.\\ \text{Speed of communication}& \text{It is slow and time consuming}.& \text{It is last and time saving}.\\ \text{Authenticity}& \text{Official and well planned}& \text{Unofficial and un-planned}\\ & \text{messages are authentic}.& \text{messages may not be authentic}.\\ \text{Contents or subject matter}& \text{Work related matters},& \text{Personal matters are}\\ & \text{e.g.: Orders and instructions}& \text{discussed}.\\ & \text{are communicated}.& \\ \text{Objectives}& \text{To achieve organisational}& \text{To meet personal}\\ & \text{objectives}.& \text{needs and interests}.\end{array}$