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Question

Discuss in brief the process of communication and show the process through diagram.

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Solution

The communication process consists of the following elements:

(i) Sender: The person who conveys the message is known as the sender or communicator. He may be a speaker, a writer or an actor.

(ii) Message: It is the subject matter of communication. It may consist of facts, information, ideas, opinions, etc. It exists in the mind of the sender.

(iii) Encoding: The sender translates the message into words, gestures or other symbols, which he feels will make the receiver understand the message.

(iv) Channel or media: The encoded message is transmitted through some medium, which is known as the communication channel.
E.g.: Speaking, writing, phone call, internet, etc.

(v) Decoding: It means the process of conversion of symbols into the message by the receiver.

(vi) Receiver: The person, who receives the message, is called the receiver. The receiver may be a listener, reader or viewer.

(vii) Feedback: The receiver sends his response to the sender of the message. Such a response is known as feedback.

(viii) Noise: It means an obstruction or hindrance in the communication process


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