Question

Discuss the various consumer rights in India.

Answer 1

Instructions:

• Write about the six consumer rights in detail, which are, right to get information, right to choose, right to seek redressal, right to represent, right to safety, right to represent, and right to consumer education.

Solution:

• Right to get information: Signifies the right to be informed about the quality, quantity, potency, purity, standard, and price of goods.
• Right to choose: Signifies the right to be assured of the access to a variety of goods and services at competitive prices in the market.
• Right to seek redressal assures protection against unfair trade practices and exploitation of consumers and includes right to fair settlement of the genuine grievances of the consumer.
• Right to safety: Insists on the rights of the consumers to be protected against damaged or harmful goods and services.
• Right to represent: Ensures consumers are considered, protected, and represented by enabling non-political and non-commercial consumer forums to represent their interests.
• Right to consumer education: Signifies the right to knowledge and information in order to enable consumers to remain informed.