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During April, Mrs. Recta took a class test of 25 marks from the topic "Law of Demand" in Economics. Out of 33 students in class, 09 got less than 10 marks. To improve the performance of their 09 students, she re-taught the topic and conducted slip-tests. Their performance improved but still it was less than 10 marks. She designed MCQ's and tested their performance again. She found that one of the reasons was poor reading and understanding skills of the students. She took zero period and made the slow learners read and then she asked questions from them. Results improved and students were also happy.
(i) Identify the function of management performed by Reeta.
(ii) Write first two steps of this function.
(iii) Name two values followed by Mrs. Reeta.

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Solution

i) Controlling is the function of management performed by Reeta.
ii) following are the steps of controlling-
a)- Setting Performance Standards:
The first step in the process of controlling is concerned with setting performance standards. These standards are the basis for measuring the actual performance.
b)- Measurement of Actual Performance:
Once the standards have been determined, the next step is to measure the actual performance. The various techniques for measuring are sample checking, performance reports, personal observation etc. However, in order to facilitate easy comparison, the performance should be measured on the same basis that the standards have.
iii) taking utmost care of less than average students.
concern for students.

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