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Question

enables the businessman to remain in touch with the customers on a round-the-clock basis.

A
Intra B-Commerce
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B
B2B Commerce
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C
B2C Commerce
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D
C2C Commerce
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Solution

The correct option is C B2C Commerce
B2C enables the businessman to remain in touch with the customers on a round-the-clock basis. B2C is the transaction between business units and customers. It gives scope for C2B transactions, i.e. the customers can also make use of call centres set up by companies to make toll-free calls.

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