Question

Essay Type Questions:
Explain the principles of business correspondence.

Answer 1

Business correspondence refers to the exchange of important information, ideas and views in a written format between organisations, within organisations and between organisation and customers for the purpose of business.

The five principles of business correspondence are:

1. Conversational: According to the reader's need.

2. Clarity: The purpose should be clear.

3. Concreteness: Specific information should be mentioned.

4. Correctness: The correspondence should have least mistakes.

5. Conciseness: The correspondence should be brief, precise and compact.