Business correspondence refers to the exchange of important information, ideas and views in a written format between organisations, within organisations and between organisation and customers for the purpose of business.
The essentials of business correspondence are:
1. To keep records of the business transactions.
2. To settle business Transactions.
3. To expand market and create goodwill.
4. To make important inquiry for the purpose of business.
5. To establish business relationship with eminent business organisations.